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Gallery in Grand Oasis Palm
Guest reviews in Grand Oasis Palm
Paul
(November 2025)
Poor to great in 5 days.
Ar first, we weren't impressed. The drinks were bad, the food was worse. We also had a small room without a view, two full beds on the small side and 5 of us staying. We paid the 1000+ to upgrade to a family suite at the palms. What a difference a room can make. Between that and finding the good bar (the one by the main pool at the Syn) and the better restaurants, life changed. Get the frozen daquiris and pina coladas. They even cooked up our fresh caught barracuda from our fishing adventure.
See moreDorian Miguel Ávalos García
(January 2025)
Very good hotel at low cost
The hotel is very good, the food rich, the problem sometimes lines and at the beach be early to reach bedside, breakfast is where you have to wait longer
See moreHoracio A
(January 2026)
Excellent service from Mr. Tony Montana
Everything very nice we had an excellent time in your facilities, the staff, very trained and friendly especially, Mr. Tony Montana, grateful and happy for this experience in your hotel
See moreAlex M
(January 2025)
Excellent service
Excellent service by Miguel Matos, fast, very friendly, super beautiful restaurant los agaves, quality of food the best
See moreAldair M
(January 2025)
Excellent service at Los agaves restaurant
Excellent experience in the agaves and more with the attention of Miguel Matos in the restaurant los agaves, very good food and attention.
See moreAlberto R
(January 2025)
Excellent restaurant AKERU on the grounds of the Grand OasisPalm
Wonderful hotel, very polite and attentive staff. Of all the restaurants I want to highlight AKERU, there was never a line, the girl greeted very kindly and escorted to the table. Waiters are ALL super attentive. Chefs are great at cooking beautiful dishes. Thank you all for this hard work for us 💖💖💖 Brian Eladio Víctor muchísimas gracias ☺️
See moreAntonio V
(November 2025)
excellent service
Excellent service, very friendly staff, in all areas, and very clean everything. Especially Tony Montana excellent service.
See moreKarla R
(November 2025)
Nice experience:)
Excellent service from Hermenegildo, waiter of the restaurant “los agaves”, super recommended:) Overall, it is a very good service and experience from the staff here:).
See moreMack M
(November 2025)
GREAT PLACE TO VACATION
Very good place to vacation, variety of restaurants and pools. And Hermenegildo from Agave restaurant, very friendly and attentive.
See moreDrina S
(November 2025)
Thanks
We enjoyed our first big family vacation at Grand Oasis Palm. The rooms were clean, location was great and close to Isla Mujeres ferry, lots of pools to choose from, and decent dining options. The beach area was nice too. The lines were long at the buffets and bars and limited kid-friendly food choices but we had a Miguel as our server three times and he went above and beyond for us. Miguel was able to get us seated quickly and he was able to get my picky kids quesadillas and rice. He had the best service. Overall we had a great time and would come back again.
See morePaul
(November 2025)
Poor to great in 5 days.
Ar first, we weren't impressed. The drinks were bad, the food was worse. We also had a small room without a view, two full beds on the small side and 5 of us staying. We paid the 1000+ to upgrade to a family suite at the palms. What a difference a room can make. Between that and finding the good bar (the one by the main pool at the Syn) and the better restaurants, life changed. Get the frozen daquiris and pina coladas. They even cooked up our fresh caught barracuda from our fishing adventure.
See moreDorian Miguel Ávalos García
(January 2025)
Very good hotel at low cost
The hotel is very good, the food rich, the problem sometimes lines and at the beach be early to reach bedside, breakfast is where you have to wait longer
See moreHoracio A
(January 2026)
Excellent service from Mr. Tony Montana
Everything very nice we had an excellent time in your facilities, the staff, very trained and friendly especially, Mr. Tony Montana, grateful and happy for this experience in your hotel
See moreAlex M
(January 2025)
Excellent service
Excellent service by Miguel Matos, fast, very friendly, super beautiful restaurant los agaves, quality of food the best
See moreAldair M
(January 2025)
Excellent service at Los agaves restaurant
Excellent experience in the agaves and more with the attention of Miguel Matos in the restaurant los agaves, very good food and attention.
See moreAlberto R
(January 2025)
Excellent restaurant AKERU on the grounds of the Grand OasisPalm
Wonderful hotel, very polite and attentive staff. Of all the restaurants I want to highlight AKERU, there was never a line, the girl greeted very kindly and escorted to the table. Waiters are ALL super attentive. Chefs are great at cooking beautiful dishes. Thank you all for this hard work for us 💖💖💖 Brian Eladio Víctor muchísimas gracias ☺️
See moreAntonio V
(November 2025)
excellent service
Excellent service, very friendly staff, in all areas, and very clean everything. Especially Tony Montana excellent service.
See moreKarla R
(November 2025)
Nice experience:)
Excellent service from Hermenegildo, waiter of the restaurant “los agaves”, super recommended:) Overall, it is a very good service and experience from the staff here:).
See moreMack M
(November 2025)
GREAT PLACE TO VACATION
Very good place to vacation, variety of restaurants and pools. And Hermenegildo from Agave restaurant, very friendly and attentive.
See moreDrina S
(November 2025)
Thanks
We enjoyed our first big family vacation at Grand Oasis Palm. The rooms were clean, location was great and close to Isla Mujeres ferry, lots of pools to choose from, and decent dining options. The beach area was nice too. The lines were long at the buffets and bars and limited kid-friendly food choices but we had a Miguel as our server three times and he went above and beyond for us. Miguel was able to get us seated quickly and he was able to get my picky kids quesadillas and rice. He had the best service. Overall we had a great time and would come back again.
See morePaul
(November 2025)
Poor to great in 5 days.
Ar first, we weren't impressed. The drinks were bad, the food was worse. We also had a small room without a view, two full beds on the small side and 5 of us staying. We paid the 1000+ to upgrade to a family suite at the palms. What a difference a room can make. Between that and finding the good bar (the one by the main pool at the Syn) and the better restaurants, life changed. Get the frozen daquiris and pina coladas. They even cooked up our fresh caught barracuda from our fishing adventure.
See moreDorian Miguel Ávalos García
(January 2025)
Very good hotel at low cost
The hotel is very good, the food rich, the problem sometimes lines and at the beach be early to reach bedside, breakfast is where you have to wait longer
See more
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