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The Pyramid Cancun GOURMET PREMIUM ALL INCLUSIVE

Internationally recognized gastronomy are hallmarks of this all-inclusive resort, located on one of the most beautiful beaches in the destination.

All-inclusive resort with exclusive areas for families and adults only. A gastronomic world featuring avant-garde, sensory, and signature cuisine combined with the best flavors of Mexico.

Beach clubs; personalized service with Balinese beds, plots, pools, drinks, and snacks.

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Family enjoying the sea on a hammock in Cancun
Aerial view of the beachfront hotel in Cancun
Plan ahead and pay less

Book now to travel in 90 days or more and get an extra 10% off.

Promotional Code

OASISPLAN10

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Example: if you book today, applies for arrivals starting 12/27/2026.
Jungle Cruise boat on Nichupté Lagoon
Jungle Cruise boat on Nichupté Lagoon
Jungle Cruise adventure

Included in your reservation

Aboard an old Spanish galleon, you'll enjoy a pirate show full of adventure and good humor.

Includes

Includes drinks and music

Dock fee$11 USD Adults, Kids $5 USD

ScheduleSubject to change without notice

All-Inclusive Flight + Hotel Packages

Find the best prices by booking your all-inclusive package to Cancun

Amenities in The Pyramid Cancun

Additional charges may apply*

Oasis Customer Service

Beachfront

Hospitality Room: Customer Service

SPA

24h Reception

Boat tour included

Multilingual Staff

Premium Wi-Fi

Security

Parking

Find the perfect room in The Pyramid Cancun

Pyramid Master Suite

Pyramid Master Suite

Only in the Pyramid Master Suite

  • 100 m²
  • Early Check In*
  • Late Check Out*
  • Private lounge reception
  • Turn down Service
  • Minibar with snack restocked daily
  • Jacuzzi or plunge pool(subject to availability)
  • 24 h room service

All rooms include

Air conditioning · Premium WIFI

*Subject to availability or upon request

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Dining in The Pyramid Cancun

Enjoy the wide variety of dining options and savor delicious specialties and fusions in top-recognized restaurants, enjoy a romantic private dinner on the beach.

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Join ORewards

More rewards with every stay.

Join ORewards for free, the loyalty program that offers fantastic rewards and a wide range of benefits for every reservation you make.
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Benefits subject to availability and program terms and conditions.

15% discount on stay and extras

15% discount on stay and extras

10% discount on tours and experiences

10% discount on tours and experiences

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Benefits subject to availability and program terms and conditions.

MICE LogoRequest a quote for your group or event at Oasis Hotels & Resorts

Versatile spaces and premium services

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MICE Logo
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Available services in The Pyramid Cancun

Group travel, weddings, conventions and banquets... If you can imagine it, Oasis can make it happen.

Guest reviews in The Pyramid Cancun

Uliana A

(febrero 2026)

Beautiful Resort, Great Food, but Not Ideal for Toddlers

We stayed at the Grand Oasis Cancun for 14 nights and were impressed by many aspects of the resort. The property is extremely large — we averaged between 8,000 and 11,000 steps daily — and the grounds are beautifully designed with numerous pools spread throughout. Dining The dining options were excellent. The three restaurants that stood out the most were: • Sakura – fantastic atmosphere • Benazuza – outstanding culinary experience • Black Sense – among the best in terms of food quality We also appreciated the two cafés offering pastries, customizable coffee drinks, and the ice cream station Delmar became our go-to spot for breakfast, and Marketplace felt more intimate compared to other buffet areas. The food quantity and quality across the resort were consistently satisfying — not overwhelming, but just right. We were even surprised to find oysters available. Bars The cocktail bar that opens at 3 PM has wonderful bartenders and a pleasant environment. However, one Saturday night felt unexpectedly dull. For such a large resort, adding a DJ or some entertainment would significantly improve the evening experience. Staff Every staff member we interacted with was friendly, welcoming, and helpful. They handled all our questions and needs with care. Areas for Improvement (Especially for Families with Toddlers) Although we enjoyed our stay, the resort is not very suitable for very young children (our son is 2) • The kids’ club only accommodates ages 4–12, leaving no options for younger toddlers. • There is no playground or toddler-oriented pool with small slides or water features. • No changing tables in public restrooms, making diaper changes inconvenient. • Evening entertainment is geared toward older children and adults. Additionally, our room (1327) had an odd smell, and the bathroom could benefit from some renovation. It was not terrible, but could definitely be refreshed. Overall Despite these downsides, we had a lovely experience overall. The resort is beautiful, the food is fantastic, and the staff is excellent. We would happily return once our child is older and can enjoy the larger pool areas more comfortably.

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louis t

(febrero 2026)

Great Experience

Everything was great except for the communication with employees. They did not give us proper information until it was too late. I did not know that you can stay until 6pm on checkout day. Our flight was at night and we had a shuttle transfer at 2pm, but could have stayed until 5. They also do not tell you that when booking the Pyramid hotel, you do not necessarily stay in the pyramid shaped building. This is actually a category that has the "black wristband." The Oasis booking is the blue wristband that has less access to certain restaurants. Then there is the Gold wristband for those who choose the Sian Kaan room which has the most access to all restaurants and private lounges. The room was the best. Clean and great view of ocean. Stocked with water, beer, chips and soda. Beach was not crowded but too many rocks near shore, so we walked down to other resorts that had less rocks and swam there. Food was just OK, but very good variety having 15 restaurants! Definitely worth the price. We got our room for $962 for 3 nights for ocean front, which is a great deal during this peak time of year. Might go back if other resorts are much more expensive.

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Felipe L

(noviembre 2025)

Excellent treatment and great pleasure!!

It is always a great pleasure to visit this majestic and imposing Hotel The Pyramid Cancun!! The treatment and service have always lived up to the excellence !! The stunning view of the turquoise sea, accompanied by the excellent treatment we received from all the staff, makes the stay unforgettable!!

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Lauren P

(enero 2026)

Wonderful romantic getaway with my husband!

I recently revisited The Pyramid at Grand Oasis after twenty years, having originally stayed here as a 19-year-old, and so much has changed! This is no longer a party hotel for underage Americans, which is a very good thing. The resort now enforces age requirements for booking rooms, creating a much calmer atmosphere with a mix of family-focused and adults-only experiences. The best part of the resort is the beach. I’ve traveled all over the world, and nothing compares to the beautiful blue ocean here!! There is a small rip tide but, the life guards are present and very attentive. We saw two people rescued that ventured too far away from the crowd and into the potential dangerous area. Just stay in the area infront of the life guards and you will be just fine. The pool experience was also excellent, especially with the Sian Ka’an upgrade, which was well worth it for a quiet and relaxing environment in the designated spot. Victoria and William gave excellent service poolside! Service throughout the resort was excellent but, tipping made a noticeable difference! I would tip beforehand and not after service. I tipped $5 consistently rather than $1, and the elevated service was absolutely worth the extra cost. Our room in the Sian Ka’an section was incredible and very quiet and a beautiful view of the ocean. Room service was included, which we used every morning, always requesting 4 bottled waters to stay hydrated. With Sian Ka’an access, we could dine at the higher-tier restaurants. Some were booked, but with polite persistence and generous tipping at concierge , we were able to secure reservations. One dinner at a lower-tier Oasis restaurant was disappointing and we didn’t finish our meal, though the service was still wonderful. A lunch buffet in the Oasis section was bland and forgettable. In contrast, the sushi restaurant was outstanding and surprisingly some of the best sushi we’ve had! White box was wonderful too! The romantic beach dinner which was about $200 was another highlight, featuring fresh lobster and excellent seafood, with incredible service from Paulino. It was worth the extra fee!! The coffee bar in the mornings had great espresso, and the bars across the resort provided excellent service. Beach chairs fill up early, so plan to be out by 7 a.m. to enjoy the sunrise and secure a spot. To put things into perspective, we spent $3,000 total for four nights and five days, including airfare. For the price, the value was excellent, especially with the Sian Ka’an upgrade, service, and beach. I would not return with my kids, as I would only stay in the Sian Ka’an section, which I don’t believe includes children. However, for a romantic, quick getaway with my husband, I would return in a heartbeat!! My advice is simple: smile, be kind to the staff, and bring an extra $100–$200 in $5 bills. That small effort goes a long way in creating an exceptional experience!!

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Chester Sprang

(enero 2026)

THE SIAN KAAN EXPERIENCE

Dear Reader, My stay in the Sian Kaan Master Suite with Jacuzzi was a much calmer and more luxurious experience compared to the main resort. The atmosphere was peaceful, elegant, and refined, with excellent high-end amenities and outstanding OASIS PLUS customer service. The Pyramid also features a state-of-the-art congress and convention center (MICE) that can accommodate up to 1,500 people, making it ideal for large events and conferences. With the golden bracelet, I had no issues booking reservations and enjoyed exclusive gourmet dining every day at one of the Sian Kaan specialty restaurants. I dined once at a lower-tier restaurant called Dos Lunas, where dinner was accompanied by mariachi music. And surprisingly, it was a wonderful experience! The food felt comforting and heartfelt, as if it had been prepared with love by my grandmother. Every morning, I enjoyed an exclusive Sian Kaan breakfast at Miramar, offering an excellent and wide variety of choices. The Sian Kaan Club daily entertainment and the nightclubs were outstanding, especially the Atrium night show, which was truly impressive. I would definitely return for the Sian Kaan experience. I highly recommend staying during the low season to avoid large crowds and long lines. Doing so will ensure you a very pleasant, peaceful, and unforgettable vacation. Warmest regards, CHESTER SPRANG

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Opinions The Pyramid Cancun

Activities in The Pyramid Cancun

Entertainment

Entertainment

Unique shows and daytime activities to enjoy your stay to the fullest.

Yoga

Yoga

Daily Yoga sessions in front of the sea.

Boutique

Boutique

Offers a variety of art, crafts, bags, and jewelry.

FAQs in The Pyramid Cancun

What's the cost of all-inclusive nights? What promotions do you have? How can I get a quote?

Prices vary depending on the room category and the time of year you wish to book. Please check our rates through our website or get in touch with us directly. Below are our official channels, where one of our advisors will be happy to assist you with personalized service:

Website: oasishoteles.com
Phone: +52 55 4170 9258
Email: [email protected]
WhatsApp: +52 998 287 4478

For our reservations team to provide you with a quote, please send us the following information:
1. Travel dates
2. Number of guests (please specify the age of each guest)
3. Number of rooms
4. Room category

Can you organize something special to celebrate a birthday or anniversary?

Of course! We'll be honored; please send an email to: [email protected] including the following information, so that we can plan a little surprise:
1. Full name
2. Name of birthday person
3. Dates of stay
4. Desired day for the amenity
5. Reservation number

What wristband color will I get and what is included with it?

The wristband and its included benefits depend on the room category you book. For more information about your reservation, we invite you to review the details of your hotel and room category on our website, oasishoteles.com, where you will find clear and concise information.

What is the cost of upgrading to the next room category?

The prices for upgrading to the next category start at $500 MXN per night, and they can vary according to two factors:
a) Your booked category
b) The category you wish to upgrade to

To inquire about a specific room category, please contact us through our official channels:
Website: oasishoteles.com
Phone: +52 55 4170 9258
Email: [email protected]
WhatsApp: +52 998 287 4478

What is the difference between The Pyramid Cancun and The Grand Oasis Cancun hotels?

Although both resorts are located within the same complex, The Pyramid Cancun offers a truly distinctive experience, featuring a wide selection of restaurants with internationally recognized signature cuisine. Guests also enjoy higher-category accommodations, enhanced personalized service, and exclusive privileges not available at The Grand Oasis Cancun.

At The Grand Oasis Cancun, guests have access to a more limited selection of restaurants, bars, and services, some of which are available at an additional cost.

If you wish to learn more about the differences between one resort and the other, we suggest that you refer to the fact sheets:
The Grand Oasis Cancún
The Pyramid Cancún

What's the cost of adding an extra person to my room?

If the number of guests exceeds the allowed limit, we offer preferential rates for additional guests. To assist you with this information, please contact us through our official channels:

Website: oasishoteles.com
Phone: +52 55 4170 9258
Email: [email protected]
WhatsApp: +52 998 287 4478

Do you offer airport to hotel transportation?

That's right! Our Contact Center can assist you with arranging your transportation, which is operated by our official agency, Oasis Experiences, offering very attractive rates.

You may book through our official channels:
Website: oasisexperiences.oasishoteles.com/en
Phone: +52 55 4170 9258
Email: [email protected]
WhatsApp: +52 998 287 4478

Can I visit the other hotels for free?

So you can enjoy more than one setting during your vacation in Cancun, regardless of your room category, you may request a day pass at a preferential rate.

Transportation is not included; however, it can be arranged through Oasis Experiences. If you require additional information, please contact your concierge or Oasis Plus Customer Service.

What is the cost of the WiFi?

We've got you covered. Regardless of the room category you have booked, all guests at The Pyramid Cancun enjoy complimentary Premium Wi-Fi, so you can stay connected at all times and share your vacation experience with the world.

Which restaurants require a reservation?

Dinner at specialty restaurants requires a reservation. We recommend contacting us at least 24 hours in advance or requesting your reservation directly at the restaurant of your choice. We also suggest downloading the Oasis Hotels & Resorts app, available for Android and iOS, where you will find detailed information about the hotel's restaurants, bars, and entertainment, as well as service schedules, locations, and much more.

Is the hotel adapted for people with disabilities?

The outdoor areas are adapted with ramps, and throughout the facilities, you will find elevators to provide quality service to all our guests. Additionally, we offer wheelchairs subject to availability. For more information, please get in touch with us through our official channels:

Website: oasishoteles.com
Phone: +52 55 4170 9258
Email: [email protected]
WhatsApp: +52 998 287 4478

Is there a golf course on the property?

There is no golf course in our resort; however, we have a preferential agreement with Puerto Cancun Golf Club for our clients.

What is the cost of a child's stay?

At Oasis, family togetherness is an essential part of a great vacation, which is why we offer special rates for children. These rates vary depending on several factors, including the room category selected and the season in which you plan to travel.

In all cases, children's rates are significantly lower than adult rates. For detailed pricing based on your specific travel dates and accommodations, please contact us through our official channels. One of our reservation specialists will be happy to assist you:

Website: oasishoteles.com
Phone: +52 55 4170 9258
Email: [email protected]
WhatsApp: +52 998 287 4478

The Pyramid Cancun Location

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Mapa de ubicación del hotel The Pyramid Cancun

Health & Safety Certifications in The Pyramid Cancun

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