How can I confirm a reservation?

If you need to confirm a reservation, please contact us through our official channels, where our team will be happy to provide personalized assistance: Website : oasishoteles.com Phone : +52 55 4170 9258 Email : contact@oasishoteles.com WhatsApp : +52 998 287 4478

Where are you located?

We are located on Avenida Tulum, one of the main avenues in downtown Cancún, very close to all city services. The hotel is next to the bus stop that takes you to the Hotel Zone, on the corner of Brisa Street. Our address is: Avenida Tulum 13-14, Capilla Ecuménica, 22, 77500, Cancún, Q.R.

Does my reservation include breakfast? How much does it cost?

This depends on the type of reservation. For more information about what your stay includes, you may check with your travel agency or, upon arrival, our front desk team will gladly provide specific details. If breakfast is not included, it is available for our guests at a cost of $130 MXN per person.

What type of breakfast do you offer?

There's nothing like starting the day with freshly prepared food. We offer a continental breakfast with a salad bar and cold cuts. If you prefer something different, we also have an à la carte breakfast menu, so you can choose exactly what you're in the mood for.

What are the breakfast hours?

Our restaurant, Le Buffet, offers breakfast service from 7:00 a.m. to 11:00 a.m.

What is the difference between Oh! Cancún and Smart Cancún?

The fundamental distinction between Oh! Cancún and Smart Cancún lies in the experience and services offered. Oh! Cancún is focused on comfort and relaxation. The stay includes access to a lounge-style pool area featuring sun loungers, Bali beds, and food and beverage service. In addition, guests enjoy access to an exclusive beach club at the sister property The Sens Cancún, located in the Hotel Zone. Smart Cancún, on the other hand, is geared toward business travelers, offering facilities and services designed to enhance productivity. Due to this focus, several of the services available at Oh! Cancún are not included, although they may be requested for an additional fee. For a more detailed overview of both hotels, please refer to the technical fact sheets below. Smart Cancún Oh! Cancún The Urban Oasis

Can I use the facilities at Oh! Cancún if I am staying at Smart Cancún?

As access depends on the category, season, or promotion you have booked, our front desk team will provide you with all the details upon your arrival.

Can I upgrade my stay to one of the sister properties?

Of course! You may upgrade your stay to Grand Oasis Palm for $65 USD per person, per night, or to Grand Oasis Cancún for $75 USD per night. Please note that rates are subject to change without prior notice, and upgrades are subject to availability.

Do you offer transportation from the airport to the hotel?

Absolutely. We want to make sure you arrive without any hassle and start enjoying your stay in Cancún right away. Our Contact Center team can assist you in arranging transportation operated by our official agency, Oasis Experiences, which offers very attractive rates for all Oasis Hotels & Resorts guests. Below are their official contact channels: Website : oasisexperiences.oasishoteles.com/en Phone : +52 55 4170 9258 Email : contact@oasishoteles.com WhatsApp : +52 998 287 4478

Smart Cancun · Business Halls | Oasis Hotels & Resorts

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Terms & Conditions

Smart Cancún Centro

Smart Cancun is the perfect alternative as an urban-style hotel where comfort blends with facilities ideal for a business trip.

Numerous meeting rooms equipped with cutting-edge technology and coffee break service.

Comfortable, efficient, and well located, this hotel is a smart choice for staying in downtown Cancun, close to all services and just steps from the Hotel Zone.

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Amenities in Smart Cancún

Additional charges may apply

Restaurants

Bars

Coffe Shop

Gym

Massages & treatments service: Prior request

Conference halls and bussiness center: 6 halls | 500pax

Oasis Experiences: Activities, tours, excursions and car rental (preferential rates and Oasis Credits)

Private open air parking lot

Currency Exchange

Bell boy

Rooms in Smart Cancún

Superior Room with King Size bed and window with beautiful view in Smart Cancun by Oasis Hotel

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Join ORewards

More rewards with every stay.

Join ORewards for free, the loyalty program that offers fantastic rewards and a wide range of benefits for every reservation you make.

See more details

Benefits subject to availability and program terms and conditions.

15% discount on room reservations and hotel services

Save from day one with preferential rates and benefits on selected services.

10% discount on tours and experiences

Explore Cancún and Tulum with discounts on activities and experiences for members.

15% discount on room reservations and hotel services

Save from day one with preferential rates and benefits on selected services.

10% discount on tours and experiences

Explore Cancún and Tulum with discounts on activities and experiences for members.

Transportation included Airport-Hotel

Arrive stress-free; transportation included so you start your vacation from the first minute.

Priority room assignment and delivery.

With this benefit, as soon as you arrive at the hotel, your room will be ready for you to enjoy your stay without long registration processes (subject to availability).

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Benefits subject to availability and program terms and conditions.

Available services in Smart Cancún

Group travel, weddings, conventions and banquets... If you can imagine it, Oasis can make it happen.

Oasis Foundation

Social and environmental commitment for the sustainable development of our communities.

Groups & Events

Experience lifestyle and premium entertainment both inside and outside the hotel.

Weddings

Comprehensive spaces and solutions for meetings, congresses and incentives with Oasis support.

Guest reviews in Smart Cancún

Tripadvisor

Jayani Y

(May 2026)

Good experience

We had an amazing stay at the hotel! Everything was perfect from the room to the service. The breakfast was especially outstanding, a huge thank you to Erick Suarez and Santiago who took such great care of us every morning. They were incredibly attentive, friendly, and always made sure we had everything we needed. Their professionalism and kindness truly made our experience even more special. We highly recommend this hotel and would definitely come back!

Adil B

(March 2025)

Fantastic Hotel and friendly staff

Fantastic Hotel very clean and friendly staff. It is a beautiful hotel me and my girlfriend were there with beautiful weather. We were very friendly welcomed by the reception and especially the manager of the hotel super nice lady thanks again, my birthday was March 10th and she left a nice surprise with a beautiful letter for us, she makes our vacation completely memorable. The room was beautiful with air conditioning and clean too. On the top floor of the hotel you can get ice cubes. Nice swimming pool and a delicious breakfast. We will definitely come back here again.

Jesus F

(January 2025)

Excellent experience, 10 out of 10

Excellent service in all areas of the hotel. It only takes frigo bar to mnaener cold meats or cold drinks. The TV was going a little image but turning off and turning on was solved. the restaurant good buffet with good seasoning and daily cleaning was excellent

Elio C

(January 2025)

Very good experience

My girlfriend and I have come for 3 nights and we liked it very much. Breakfast was great, the people who work here are very friendly, especially Carlos, Diego and Belen have taken care of us very well. I'm sure we'll come here again. Thank you very much.

Deanne S

(May 2026)

Amazing

So clean. Smells good. Breakfast is amazing. Andrea at coffee and you makes the best coffee.

MARY M

(May 2026)

Very good service

Highly recommended, excellent place 👍

QueenieV64

(May 2026)

Great Cancun Hotel

Lovely hotel with friendly staff. Great sized room which was clean & comfortable. Breakfast was wonderful with a variety of choices on offer to suit all tastes. Pool area was relaxing & Ivan at the pool bar was lovely and offered good service.

Jayani Y

(May 2026)

Good experience

Adil B

(March 2025)

Fantastic Hotel and friendly staff

Jayani Y

(May 2026)

Good experience

Adil B

(March 2025)

Fantastic Hotel and friendly staff

Activities in Smart Cancún

Beach club

The best parties and DJs on the best beach in Cancun.

Gym

Gym to maintain your fitness during your vacation.

Entertainment

Unique shows and daytime activities to enjoy your stay to the fullest.

Yoga

Daily Yoga sessions in front of the sea.

Water activities

Enjoy the best water activities in our hotel.

FAQs in Smart Cancún

Smart Cancún Location

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Mapa de ubicación del hotel Smart Cancún

Health & Safety Certifications in Smart Cancún

Other hotels In Cancun México

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At Oasis Hotels, we are looking for passionate and dedicated people like you. With us, you will not only find a job, but an enriching career in the vibrant world of hospitality. Come and build your future with a team that values your talent and effort!

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Smart Cancún Centro

Amenities in Smart Cancún

Rooms in Smart Cancún

Join ORewards

15% discount on room reservations and hotel services

10% discount on tours and experiences

15% discount on room reservations and hotel services

10% discount on tours and experiences

Transportation included Airport-Hotel

Priority room assignment and delivery.

Available services in Smart Cancún

Oasis Foundation

Groups & Events

Weddings

Guest reviews in Smart Cancún

Jesus F

Excellent experience, 10 out of 10

Elio C

Very good experience

Deanne S

Amazing

MARY M

Very good service

QueenieV64

Great Cancun Hotel

Activities in Smart Cancún

Beach club

Gym

Entertainment

Yoga

Water activities

FAQs in Smart Cancún

How can I confirm a reservation?

Where are you located?

Does my reservation include breakfast? How much does it cost?

What type of breakfast do you offer?

What are the breakfast hours?

What is the difference between Oh! Cancún and Smart Cancún?

Can I use the facilities at Oh! Cancún if I am staying at Smart Cancún?

Can I upgrade my stay to one of the sister properties?

Do you offer transportation from the airport to the hotel?

Smart Cancún Location

Health & Safety Certifications in Smart Cancún

Other hotels In Cancun México

Work with us! In Oasis Hotels & Resorts

Are you ready to take an exciting leap in your career?

Subscribe for free to orewards

Are you ready to take an
exciting leap in your career?