How can I confirm a reservation?

If you need to confirm a reservation, please contact us through our official channels, where our team will be happy to provide personalized assistance: Website : oasishoteles.com Phone : +52 55 4170 9258 Email : contact@oasishoteles.com WhatsApp : +52 998 287 4478

Where are you located?

We are located on Avenida Tulum, one of the main avenues in downtown Cancún, very close to all city services. The hotel is next to the bus stop that takes you to the Hotel Zone, on the corner of Brisa Street. Our address is: Avenida Tulum 13-14, Capilla Ecuménica, 22, 77500, Cancún, Q.R.

Does my reservation include breakfast? How much does it cost?

This depends on the type of reservation. For more information about what your stay includes, you may check with your travel agency or, upon arrival, our front desk team will gladly provide specific details. If breakfast is not included, it is available for our guests at a cost of $130 MXN per person.

What type of breakfast do you offer?

There's nothing like starting the day with freshly prepared food. We offer a continental breakfast with a salad bar and cold cuts. If you prefer something different, we also have an à la carte breakfast menu, so you can choose exactly what you're in the mood for.

What are the breakfast hours?

Our restaurant, Le Buffet, offers breakfast service from 7:00 a.m. to 11:00 a.m.

What is the difference between Oh! Cancún and Smart Cancún?

The fundamental distinction between Oh! Cancún and Smart Cancún lies in the experience and services offered. Oh! Cancún is focused on comfort and relaxation. The stay includes access to a lounge-style pool area featuring sun loungers, Bali beds, and food and beverage service. In addition, guests enjoy access to an exclusive beach club at the sister property The Sens Cancún, located in the Hotel Zone. Smart Cancún, on the other hand, is geared toward business travelers, offering facilities and services designed to enhance productivity. Due to this focus, several of the services available at Oh! Cancún are not included, although they may be requested for an additional fee. For a more detailed overview of both hotels, please refer to the technical fact sheets below. Smart Cancún Oh! Cancún The Urban Oasis

Can I use the facilities at Oh! Cancún if I am staying at Smart Cancún?

As access depends on the category, season, or promotion you have booked, our front desk team will provide you with all the details upon your arrival.

Can I upgrade my stay to one of the sister properties?

Of course! You may upgrade your stay to Grand Oasis Palm for $65 USD per person, per night, or to Grand Oasis Cancún for $75 USD per night. Please note that rates are subject to change without prior notice, and upgrades are subject to availability.

Do you offer transportation from the airport to the hotel?

Absolutely. We want to make sure you arrive without any hassle and start enjoying your stay in Cancún right away. Our Contact Center team can assist you in arranging transportation operated by our official agency, Oasis Experiences, which offers very attractive rates for all Oasis Hotels & Resorts guests. Below are their official contact channels: Website : oasisexperiences.oasishoteles.com/en Phone : +52 55 4170 9258 Email : contact@oasishoteles.com WhatsApp : +52 998 287 4478

Smart Cancun · Business Halls | Oasis Hotels & Resorts

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Free Airport Transfer

Our transportation comfortably takes you to our hotels, ensuring your comfort and convenience. *Only included for Direct Channel customers (Website and Oasis Contact Center) *Restrictions Apply

Best Rate Guaranteed

We guarantee the best rate by visiting our official website oasishoteles.com or through an agent of our Contact Center +52 998 240 7091.

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100% safe purchase process. Avoid fraudulent agencies and secure your reservation directly with Oasis Hotels & Resorts.

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Smart Cancún Centro

Smart Cancun is the perfect alternative as an urban-style hotel where comfort blends with facilities ideal for a business trip.

Numerous meeting rooms equipped with cutting-edge technology and coffee break service.

Comfortable, efficient, and well located, this hotel is a smart choice for staying in downtown Cancun, close to all services and just steps from the Hotel Zone.

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Amenities in Smart Cancún

Additional charges may apply

Restaurants

Bars

Currency Exchange

Bell boy

Medical Services

Oasis Experiences: Activities, tours, excursions and car rental (preferential rates and Oasis Credits)

Laundry

Find the perfect room in Smart Cancún

Smart

Only in the Smart

1 King size bed or 2 double beds
Air conditioning
Bath amenities and towels
50'' Flat Screen
WIFI
Hair dryer
Coffee maker
Safety box

*Subject to availability or upon request

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Join ORewards

More rewards with every stay.

Join ORewards for free, the loyalty program that offers fantastic rewards and a wide range of benefits for every reservation you make.

See more details

Benefits subject to availability and program terms and conditions.

15% discount on stay and extras

10% discount on tours and experiences

15% discount on stay and extras

10% discount on tours and experiences

Transportation included Airport-Hotel

Priority room assignment and delivery.

See more details

Benefits subject to availability and program terms and conditions.

Available services in Smart Cancún

Group travel, weddings, conventions and banquets... If you can imagine it, Oasis can make it happen.

Groups & Events

Experience lifestyle and premium entertainment both inside and outside the hotel.

Learn more

Tours & tickets

Discover the best tours and tourist attractions in Cancun and Yucatan.

Learn more

Transfers in Cancun

Comfortable and safe transportation service to and from the airport.

Learn more

Guest reviews in Smart Cancún

Tripadvisor

Jayani Y

(mayo 2026)

Good experience

We had an amazing stay at the hotel! Everything was perfect from the room to the service. The breakfast was especially outstanding, a huge thank you to Erick Suarez and Santiago who took such great care of us every morning. They were incredibly attentive, friendly, and always made sure we had everything we needed. Their professionalism and kindness truly made our experience even more special. We highly recommend this hotel and would definitely come back!

Adil B

(marzo 2025)

Fantastic Hotel and friendly staff

Fantastic Hotel very clean and friendly staff. It is a beautiful hotel me and my girlfriend were there with beautiful weather. We were very friendly welcomed by the reception and especially the manager of the hotel super nice lady thanks again, my birthday was March 10th and she left a nice surprise with a beautiful letter for us, she makes our vacation completely memorable. The room was beautiful with air conditioning and clean too. On the top floor of the hotel you can get ice cubes. Nice swimming pool and a delicious breakfast. We will definitely come back here again.

Jesus F

(abril 2025)

Excellent experience, 10 out of 10

Excellent service in all areas of the hotel. It only takes frigo bar to mnaener cold meats or cold drinks. The TV was going a little image but turning off and turning on was solved. the restaurant good buffet with good seasoning and daily cleaning was excellent

Elio C

(diciembre 2025)

Very good experience

My girlfriend and I have come for 3 nights and we liked it very much. Breakfast was great, the people who work here are very friendly, especially Carlos, Diego and Belen have taken care of us very well. I'm sure we'll come here again. Thank you very much.

Deanne S

(mayo 2026)

Amazing

So clean. Smells good. Breakfast is amazing. Andrea at coffee and you makes the best coffee.

MARY M

(mayo 2026)

Very good service

Highly recommended, excellent place 👍

QueenieV64

(mayo 2026)

Great Cancun Hotel

Lovely hotel with friendly staff. Great sized room which was clean & comfortable. Breakfast was wonderful with a variety of choices on offer to suit all tastes. Pool area was relaxing & Ivan at the pool bar was lovely and offered good service.

Jayani Y

(mayo 2026)

Good experience

Adil B

(marzo 2025)

Fantastic Hotel and friendly staff

Jayani Y

(mayo 2026)

Good experience

Opinions Smart Cancún

Activities in Smart Cancún

Beach club

The best parties and DJs on the best beach in Cancun.

Gym

Gym to maintain your fitness during your vacation.

Entertainment

Unique shows and daytime activities to enjoy your stay to the fullest.

Yoga

Daily Yoga sessions in front of the sea.

Water activities

Enjoy the best water activities in our hotel.

FAQs in Smart Cancún

Smart Cancún Location

See map

Mapa de ubicación del hotel Smart Cancún

Health & Safety Certifications in Smart Cancún

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At Oasis Hotels, we are looking for passionate and dedicated people like you. With us, you will not only find a job, but an enriching career in the vibrant world of hospitality. Come and build your future with a team that values your talent and effort!

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Smart Cancún Centro

Amenities in Smart Cancún

Find the perfect room in Smart Cancún

Join ORewards

15% discount on stay and extras

10% discount on tours and experiences

15% discount on stay and extras

10% discount on tours and experiences

Transportation included Airport-Hotel

Priority room assignment and delivery.

Available services in Smart Cancún

Groups & Events

Tours & tickets

Transfers in Cancun

Guest reviews in Smart Cancún

Jesus F

Excellent experience, 10 out of 10

Elio C

Very good experience

Deanne S

Amazing

MARY M

Very good service

QueenieV64

Great Cancun Hotel

Activities in Smart Cancún

Beach club

Gym

Entertainment

Yoga

Water activities

FAQs in Smart Cancún

How can I confirm a reservation?

Where are you located?

Does my reservation include breakfast? How much does it cost?

What type of breakfast do you offer?

What are the breakfast hours?

What is the difference between Oh! Cancún and Smart Cancún?

Can I use the facilities at Oh! Cancún if I am staying at Smart Cancún?

Can I upgrade my stay to one of the sister properties?

Do you offer transportation from the airport to the hotel?

Smart Cancún Location

Health & Safety Certifications in Smart Cancún

Other hotels In Cancun México

Work with us! In Oasis Hotels & Resorts

Are you ready to take an exciting leap in your career?

Subscribe for free to orewards

Are you ready to take an
exciting leap in your career?