Can my children access the Kids Club if we are staying at Oasis Palm?

Of course! We offer an amazing Kids Club and KiddO Zone, where children can enjoy fun activities such as board games, cooking classes, video games, and a small pool area with slides and loungers designed especially for them, among many other activities. Please note that children ages 4 to 12 may be supervised by our trained staff while parents relax and enjoy the resort's facilities. Children under 3 years old must be accompanied by a parent or guardian at all times. The Kids Club is open daily from 9:00 a.m. to 5:00 p.m.

What is the price for a child's accommodation?

We believe that sharing a vacation as a family is vital at Oasis, and to support this, we provide discounted rates for children. These prices are determined by several factors, such as the chosen room type and the time of year you intend to visit. Rest assured, the cost for children is always substantially less than the adult rate. For a specific price breakdown based on your travel schedule and chosen lodging, please reach out to us via our official contact methods. A member of our booking team is ready to help you: Website : oasishoteles.com Phone : +52 55 4170 9258 Email : contact@oasishoteles.com WhatsApp : +52 998 287 4478

Do you offer activities for the whole family?

Absolutely! Our resort features a wide variety of family-friendly activities, including live music, shows, karaoke nights, fun kayak experiences, and much more. We invite you to download the Oasis Hotels & Resorts app, available for Android and iOS, where you'll find detailed information about all the activities you can enjoy during your all-inclusive vacation.

What amenities will I find in my room?

All rooms at Oasis Palm include a variety of amenities such as a shower cap, moisturizing lotion, hand soap, body wash, shampoo, and towels. The amenity kit is replenished each time housekeeping services your room, so while you enjoy your vacation, we take care of everything else.

What is the cost of the in-room safe?

The rental fee for the in-room safe is $120 MXN per day. If needed, this service is available directly through our Oasis Plus Customer Service guest assistance team.

To help you enjoy your stay and share your experience with the world, WiFi service is included at no additional cost for all guests staying at Oasis Palm. If you require enhanced connectivity, Premium WiFi is available for an additional fee.

What is the difference between Oasis Palm and Grand Oasis Palm?

Oasis Palm and Grand Oasis Palm are located within the same complex, but they offer different levels of experience. Oasis Palm provides comfortable accommodations with access to a selection of restaurants, bars, and family-friendly services. Grand Oasis Palm, on the other hand, offers a more complete experience, including access to a wider variety of restaurants, bars, entertainment options, exclusive areas, and enhanced services not available to Oasis Palm guests. For more detailed information about the differences between both resorts, we invite you to explore the technical fact sheets and discover which option is perfect for your next vacation. Oasis Palm Grand Oasis Palm

Yes, parking is an included benefit and is completely free for all our guests. Please note that this benefit is subject to change without prior notice.